Refund Policy

Returns

Our policy lasts 30 days.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. Perishable goods such as food cannot be returned.

Additional non-returnable items:

Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@histonroseandcrown.co.uk

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@histonroseandcrown.co.uk and send your item to: Rose & Crown RETURNS, 2 Glebe way Impington, Cambridge CB24 9JB.